Privacy Policy Overview

Upholding transparency and responsibility for your data

Introduction to Your Privacy

We are committed to the careful handling of your personal information in accordance with Canadian privacy regulations and our stated principles.

This policy describes what information we collect, how it is used, and the ways we protect your privacy throughout your engagement with etheroslo.

Information We Collect

We collect only necessary personal details required to deliver services and maintain compliance, including names, contact information, and usage data.

Information You Provide Directly

  • • Contact details you submit when reaching out to us
  • • Information shared through forms or surveys
  • • Details submitted for business enquiries
  • • Feedback or requests for support
  • • Correspondence for clarifications

Information Collected Automatically

  • • Technical data such as device and browser type
  • • IP address, usage patterns, and visit duration
  • • Cookies for session management and analytics
  • • Pages accessed during your visit
  • • General metadata, timestamps, and error logs

Use Of Your Data

We use your data strictly for business operation, compliance, communications, security, and relationship management as outlined below.

  • • Responding to contact and service requests
  • • Improving functionality and user experience
  • • Ensuring legal and regulatory compliance
  • • Delivering support and updates
  • • Managing feedback and process refinement
  • • Monitoring use for misuse or irregularities
  • • Maintaining security and fraud prevention

Our Commitment: Your privacy will be respected at every stage, with safeguards and processes in place for secure data handling in Canada.

Data Sharing and Disclosure

We do not sell your data. Disclosure is limited to trusted partners necessary for operations, legal compliance, or at your direction.

Service Providers and Partners

Any sharing with third parties is under strict confidentiality, and only for functions such as IT maintenance, analytics, or communication support.

Legal Obligations and Exceptions

Data may be disclosed if required by law or regulatory request, with notice when permitted by Canadian law.

Anonymous Statistics Use

Non-identifiable data is used strictly for insight, testing, and development.

Your Data Rights

You may request access, update, correction, deletion, or data portability, and may object to certain uses as detailed below.

  • • You may access a copy of your held data
  • • Request correction of incorrect data
  • • Request deletion of your personal information
  • • Obtain a copy in portable format
  • • Object to processing in some cases
  • • Request limits on processing activities

For any rights requests or privacy concerns, contact our team through the provided channels. We aim for timely, clear responses.

How We Safeguard Your Data

Safeguards are in place to protect data from unauthorized access or misuse, including technical and organizational measures.

Technical Protections

  • • Encrypted communications and secure protocols
  • • Regular vulnerability assessments
  • • Controlled access rights for systems
  • • Data backups and recovery processes

Organizational Safeguards

  • • Ongoing staff privacy and security training
  • • Internal access limitations by function
  • • Incident response and reporting policies
  • • Vendor compliance due diligence

Data Retention And Removal

Personal data is retained only as long as needed for legitimate business purposes and compliance requirements described below.

  • • Account and profile data retention
  • • Business engagement records retention
  • • Records of correspondence retention
  • • Transactional and analytics records retention
  • • Communication and analytics data retention

We remove personal data when no longer necessary or upon valid request, subject to legal requirements.

International Data Transfers

If data is processed outside Canada, we require equivalent protections and contractual agreements.

  • • Standard contractual clauses for transfers
  • • Vendor security and compliance reviews
  • • Data minimization for cross-border exchanges
  • • Notification in the event of transfer

Cookies And Tracking Practices

etheroslo uses cookies for analytics, security, performance, and to provide session continuity. You control acceptance or deletion in your browser.

Types Of Cookies We Use

  • • Core site function cookies
  • • Analytics and optimization cookies
  • • Preference and experience cookies
  • • Security and core service cookies

You can change or withdraw cookie consent using browser settings at any time.

Policy Updates And Changes

You will be notified if this policy changes. We may update it periodically to reflect new practices or regulations.

  • • Notice via website update
  • • Email notification if appropriate
  • • Summary of key changes provided
  • • Option for questions before effective date

Continue using the site constitutes acceptance of policy changes after notification.

Questions And Contact Information

For privacy questions or requests, contact our designated privacy contact at the details provided.

etheroslo

204 Saint-Sacrement Street, Montreal, QC H2Y 3S7 Canada

Phone: +1 (609) 253-9631

Email: content@etheroslo.sbs

Last updated: September 22, 2025

Effective date: September 22, 2025